Anonymous
map-marker Brooklyn, New York

Lousy wash job

Stopped at the blue Beacon in Corbin Kentucky. They try to push your truck through their way too fast. They did a *** job. I know time is money, but at least do a decent job like you guys used to do rents streaks all over top of the hood had mud on it too many trucks in line to go back through just my opinion
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Anonymous
map-marker Whiteland, Indiana

Bab wash

Blue Beacon - Bab wash
Blue Beacon - Bab wash - Image 2
Blue Beacon - Bab wash - Image 3
Blue Beacon - Bab wash - Image 4
Used acid on the trailor was told not to, missed the fenders and half the bulkhead. And the top rail
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Loss:
$90

Preferred solution: Full refund

User's recommendation: Check their work!!

Anonymous
map-marker Tifton, Georgia

They will lie over the phone no problem don’t care what’s so ever

damaged my truck and I asked for the video for proof the head of claims for Blue Beacon said he will burn the video him self ! Way to go red neck
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Loss:
$1800

Preferred solution: Let the company propose a solution

User's recommendation: Watch you truck the whole time

Anonymous
map-marker Kearny, New Jersey

Bad service

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I am the next in lane, and they have just a bay open, and then they open the secund bay, and they not follow the next on lane, that means bad service.
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Anonymous
map-marker Saskatoon, Saskatchewan

Poor.

Blue beacon minot nd. Changed me an extra $70 for what they called excess dirt. Have heard of this there before. I can say its true. I will never be back.
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Ryan H Zcm

Damage paint

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So I visited the Carlisle Pennsylvania truck wash and Ive used blue beacon multiple times and Im not sure what they have used but it messed up my paint even the workers all said when I came in I never had anything wrong with my paint . And the corporate office sent me a letter saying no responsible. Thats so *** . I will never use blue beacon again. And so far Ive reached out to speak to a lawyer.
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Loss:
$60

Preferred solution: Let the company propose a solution

User's recommendation: Can’t tell you anything other then don’t go

Anonymous
map-marker Flushing, New York

Truck still dirty

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I got a wash in Jackson ms . My tires r dirty still frame of truck untouched. These guys yall hire have no attention to detail and dont care
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User's recommendation: Stay away

RobynA A

Worst *** truck wash I've ever had

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Had to ask them twice to brush tractor an he still wanted to argue it! Said that's what brightener is for? Didn't brush grill, mirrors or sleeper back!! Never had this kind of service from any other blue beacon, he seemed agitated in beginning that I wanted all 3, tractor, trailer an inside washed!!!
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Preferred solution: Let the company propose a solution

User's recommendation: Don't use #105

william S Xcj

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Verified Reviewer
| map-marker Nashville, Tennessee

Damaged paint

I have used B/B to wash my motorhomes for over 20 yrs. The Whiteland, In facility has washed my last 4 motorhomes with no problem. My last wash at the end of June they damaged the paint. They used something that moved all wax and gelcoat shine on the passenger side and the rear of the motor, the front and drivers side is fine. Made a complaint and received a letter from home office in Ks denying all responsibility.
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Loss:
$900

Preferred solution: pay the $ 900.00 to repair the damage

User's recommendation: Check your vehicle before you leave.

Anthony M Yaf

Regular vehicles especially at busy times

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Truck washes like Blue Beacon SHOULDN'T let regular vehicles in during AT LEAST busy times. Them vehicles can go ANYWHERE! Big trucks can't &;;;;;;;;;;; are on schedules to deliver their stuff to keep them happy. Basic *** f150 just tried cut in line at Amarillo site. I'm over regular vehicles acting like their #1 &;amp; supposed to be b4 trucks that out here ONLY doing them a service without a (so called) normal life that they get to take for granted. ***
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Loss:
$100
Cons:
  • Non commercial vehicals
  • Time

Preferred solution: NO NON COMMERCIAL VEHICLES!!!!!

Honey Igp
map-marker Apache Junction, Arizona

Being insulted an made my wife sould,stupid

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The way we were treated as well as the lousy service an the quality of,wash after spending 133.10 and tore the lights up on my trailer never ahain and it wasny only,our truck
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User's recommendation: Solve our issues they refused to let me use,a ladder to fix there screw up it cosy me 205.00 to get my lights repaired so dot wouldn't get us

Andrew B Ahu

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Verified Reviewer

Dirty Truck ,half a job

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They turned perfectly polished rims into a brown looking color. You tell them what you don't want and they seem to do it anyway. They think that just spraying soap and water on it will make it clean. Some things you have scrub. They are nothing like they use to be.
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Loss:
$53
Pros:
  • Company pays
Cons:
  • Over priced truck not clean

Preferred solution: Full refund

Jagjit S Bnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

24 Truck wash

Blue Beacon - 24 Truck wash
Blue Beacon - 24 Truck wash - Image 2
I went to get bob tail washed today, they didn't wash my truck properly. All the mud was on the frame.
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Loss:
$85
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Smyrna, Georgia

Half *** Truck Wash

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they dont Citrus Shine the Aluminum like they should plus they dont rinse the tractor and tractor good enough..
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User's recommendation: Customer Service Sucks

Philip T Wax

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Verified Reviewer
| map-marker District 3, Tennessee

Go somewhere else.

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Didn't get my truck clean a few weeks ago. Told me to stop back in and they would take care of it. After waiting in line for an hour this morning, was informed they would not do it. Memphis, Tennessee location. Would probably get a better job done anywhere else. I won't be back.
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Cons:
  • Over priced truck not clean
  • Over priced
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

I recently had my rv washed at west Memphis. It looked better before they washed it.

I got severe water spotting and streaking. They must not have rinsed off the strong chemicals they used for the wash. Now I have to buff out the whole coach and wheels and compound some areas. Never again blue beacon.

They cant be trusted.

And apparently management doesn't care. They haven't responded to my negative comments.

Matt Qfm

Stupid design/ layout for Franksville wi

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Truck wash has a washout lane only DUMB, if you need a washout and exterior was you can still use the other lanes. Re-think your lanes ***
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Cons:
  • Everything about layout

Preferred solution: Better lane description

About

Summary

Blue Beacon runs about one hundred car wash facilities that are conveniently located at main travel plazas all over the United States and Canada. All of them offer quality car washing, truck washing, RV and trailer washing services that are delivered in the shortest time possible. Blue Beacon service centres are open daily and round the clock to provide the highest level of customer service no matter when you need help of their washers and technicians.
Constant clients who want to control their wash expenses are offered a special program that makes them able to keep an eye on wash frequency and control total washing costs online using a personal account.

Blue Beacon reviews and complaints

Blue Beacon is ranked 251 out of 1203 in Service Centers and Repairs category

Area Served

USA

Payment Methods

VISA

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